Coupa System Administrator

Coupa System Administrator

Who we are and what we create?  

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We also offer a competitive benefit package and plenty of opportunities to stretch and grow your career: 

• Private medical healthcare at LUXMED (including dentalcare) for you and your family
• Medicover sports card (Fit&More package)
• Life insurance financed by the employer
• 30-minute lunch break included in the 8-hour working day
• Work in a highly professional and stimulating atmosphere
• Training & Buddy programme that will allow you to quickly adapt to your new role
• Wellbeing programme for employees
• Co-financing of monthly tickets for the public transport in Krakow
• Comfortable working environment in the office and the possibility of home office
• Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
• Employee referral programme

Responsibilities:

• Updating and maintaining configurations in Coupa
• Execution of key content and configuration activities in Coupa including:
  - Ability to design & build different configurations within Coupa
  - Ability to demonstrate to our stakeholders and S2P process owners how Coupa works
  - Ability to articulate and demonstrate different configurations in Coupa, and understand the impact
  - Keeping up to date with Coupa product release notes
  - Communicating changes to internal stakeholders
  - Advocate Coupa use cases across to the organisation
• Support User Acceptance Testing (UAT) and ongoing System Integration Testing (SIT) across all Coupa releases and instances (Development/ Test/ Production)
• Facilitate Role Assignment and maintenance of user access levels across the platform
• Updating and maintaining Master Data in Coupa using data loads and manual updates
• Perform weekly reporting of progress against the workstream trackers: configuration changes status, testing progress and issue resolution
• Assist with troubleshooting issues that arise from Coupa users which may be related to data, processes, configuration and/ or integration
• Support in the training activities Coupa Administration as part of the core strategy
• Perform ad hoc tasks across the workstream – meeting management, plan review on a weekly basis, follow up on workstream actions and engagement with the relevant project and business stakeholders where required

Qualifications:

• 3 years of experience in using different modules of the Coupa platform
• Understanding of the S2P process and technologies
• Ability to translate and communicate core Coupa technical concepts to stakeholders and process owners
• Strong data management skills using tools such as Excel, CSV
• Experience in the use of Microsoft Word, Excel, PowerPoint
• Experience in the use and support of automation capabilities such as e-Invoicing and its user interfaces, supplier networks, payments and spend analytics if preferred
• Critical thinking and problem-solving skills
• Ability to follow through with tasks with minimal supervision
• Ability to establish and maintain strong relationships
• Ability to influence others and move towards a common vision or goal
• Attention to detail, with a focus on quality output
• Language skills - fluent English, working knowledge of French/Polish/Spanish/Portuguese/Romanian would be an asset
• Proactive attitude
• Good communication skills
• Good analytical skills
• Team-work skills
• Being able to work within tight operational deadlines and priorities
• Good problem-solving skills and cooperation attitude
• Friendly and supportive approach